This book constitutes the refereed proceedings of the Second International Web Intelligence Conference, AWIC 2004, held in Cancun, Mexico, in May 2004. The 22 revised full papers presented were carefully reviewed and selected from 52 submissions. The papers are organized in topical sections on collaborative filtering and recommendation, supporting Web communities, multi-agent systems, soft computing methods, text processing and semantic Web, Web information retrieval, and categorization and ranking.

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